Customer Service
Problems With My Free Digital Download Album
Neue’s Worship Compilation album is a free download and is available free of charge for current Neue subscribers. Subscribers who ordered Neue with the release of our April/May issue will receive the album upon payment of their subscription. Subscribers who did not receive their album upon payment of their subscription order after April 1, or who are current subscribers may request the current album via this webform. After May 1 current subscribers will receive an email notifications that give them the opportunity to download the free Worship Compilation.
Change of Address
If you have recently moved please provide your new mailing address to us using our Online Support Form
Missing or Damaged Issues
If you're missing the latest issue of Neue or your current issue was badly damaged please use one of the contact methods listed below.
Cancel Subscription
If you would like to cancel your subscription, and get a refund on remaining issues that have not yet been sent, please use one of the contact methods listed below.
Payment Status / Other Questions About Your Account
If you have questions about the status of your subscription, or any other questions related to your account, please use one of the contact methods listed below.
NEUE RESOURCES
We’re grateful for the opportunity we’ve had to serve church leaders and provide their team with essential tools for innovation and impact!That's why we regret to inform you that we are ceasing distribution of Neue Resources. We will no longer be accepting new orders or renewal orders for Neue Resources. Due to some changes we have made in our fulfillment operations, subscribers may find it difficult to gain access to their sub-services account. Should you have a question or concern about your subscription, please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call us at (407) 660-1411 ext.116 and we will be happy to help you.
Subscribers' subscriptions will remain active until their expire date, at which time it will be deactivated. Neue magazine will continue to provide you with great content and insight from world-changers and innovators to help you serve your ministry well. To subscribe, go to: neuemagazine.com/subscribe.